How RentSmart Works

RentSmart is a rental marketplace
where you can find anything you want for rent.

How RentSmart Works

RentSmart is a rental marketplace where you can find anything you want for rent.

Start
Renting

Start Renting

Whether you’re looking for a bicycle, camera or
costume, it is an endless renting experience
as we have tons of items on the site. Behind every
item is a trusted store owner who can provide you
all the details you need.

Whether you’re looking for a bicycle, camera or costume, it is an endless renting experience as we have tons of items on the site. Behind every item is a trusted store owner who can provide you all the details you need.

Become
an Owner

RentSmart gives the opportunity for people who have underused items in their household to start
listing and earn side income. We also welcome rental companies to register and start putting up their
product on our site.

RentSmart gives the opportunity for people who have underused items in their household to start listing and earn side income. We also welcome rental companies to register and start putting up their product on our site.

Simple steps
on how to use RentSmart

This is how the journey of rental at RentSmart looks like. After
checkout, please check your e-mail for the next steps

1. Search & Book

Find anything you're looking for and book the dates

2. Pay online

Pay using online banking or use credit funds

3. Approve/reject

For owners, approve/reject booking from renters

4. Exchange

Renter will receive a 4-digit code to be given to owner

5. Return

Click 'Item Returned' after renter has returned the item

How renting
works at RentSmart

Sign up

Before anything, create an account to use the platform.

Sign up

Before anything, create an account to use the platform.

Search & Book

Find the items you want to rent and select the dates to secure the booking

Search & Book

Find the items you want to rent and select the dates to secure the booking

Get verified

For your first-time rental, you need to get verified by our system before proceed with payment

Get verified

For your first-time rental, you need to get verified by our system before proceed with payment

Pass the handover code

When owner accepts your booking, you will be given a 4-digit code to be given to the owner upon pickup

Pass the handover code

When owner accepts your booking, you will be given a 4-digit code to be given to the owner upon pickup

Return & Claim

When rental's over, return the item to the owner and after owner's confirmation, you
will receive an e-mail that for you to claim the security deposit

Return & Claim

When rental's over, return the item to the owner and after owner's confirmation, you
will receive an e-mail that for you to claim the security deposit

Common questions

It depends on the owner of the item. Some send their items and some might need renter to come and pick it up from their store. Otherwise, you can choose RentSmart delivery as an option. Learn more

We have 2 methods to get in touch with owners.

Product Enquiry: You have the option to enquire about the product; this is usually public conversation and relates to general information about the product. Questions that are relevant, would be released to the product page, which will allow other users to see the questions and answer.

Chat: Upon booking the item, you also have the option to chat with the owner in the email.

The additional RM100 you’re paying is the security deposit. It is refundable and you can claim it back after rental is complete. At RentSmart, we insure our products to keep the platform a safe place for people to use. Learn more

You can give the handover code to our delivery partner beforehand and he will pass it to the owner once he arrives to pick up the item. This way it will guarantee the item is handed over to the right person even they’re not meeting directly.

As a renter, when you provide identification info, it builds trust in the RentSmart Asia community. It also helps us keep RentSmart secure, safe from fraud, and protect owners and their products. Apart from that we would need your identification info for our insurance guidelines as well. Learn more

We are working on the possibility of building a native mobile app which users might find much easier to use. As for now, bear with us and do frequently check on your email from RentSmart when you’re doing your rental as it helps our side to keep track of what’s happening.

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