Have a peace of mind when renting at RentSmart. Every item is insured and all users need to go through a secured verification process before they can rent. You can be rest assured in the event of your item(s) being damaged or lost RentSmart will indemnify you up to RM10,000 and ensure your income is also protected.
What Do We Protect?
We are the first pioneers of RentSmart. I’m glad your platform has the insurance cover for all our equipment as we’re in the rental business. I remembered one of our equipment broke from a renter last time. No need for hassle to claim our insurance, just a few documents and one form to fill and there you go our insurance is ready to be claimed just in a short period.
Rental Safety Tips
Make sure to get the handover code from the renter before giving out the item. Take photos or a video of your item before it goes out on rent and if. your item has a core function you need a video of this working. These need to be time stamped as well.
How to File a Damage Claim
1. report to rentsmart
Login to RentSmart and submit the Insurance Claim form from the Owner Dashboard.
2. gather evidence
Fill up the claim form and submit with as much detail as possible with regards to the incident and images of the damage.
RentSmart will examine the case and submit the claim request to the insurance providers.
Have a look at our questions and answers page to help you understand better: